FAQ: Marketplace Integration, Store Development & more | CedCommerce

• Step 1: Log in to your GMC account
  In the Google Merchant Center dashboard, click on the Settings icon and go to Business Information. On the next page, click the Website tab and enter your website URL. Click Save.
• Step 2: Add the HTML to verify your Shopify website
  Choose I have access to my server, click Add an HTML tag to my homepage, and copy the meta tag.
• Step 3: Add the meta tag to your Shopify store
  Log in to your Shopify account, and navigate to Online Store > Themes. Click the Actions dropdown, and choose Edit Code.
  Go to {/} theme.liquid and you need to paste the meta tag. The next thing you need to do is to click ctrl + F on your keyboard, then type or paste in the search bar. Click Enter.
  Next, paste the meta tag you’ve copied BEFORE this header. Then, click Save.
• Step 4: Verify your URL
  Go back to your Google Merchant Center account and click Verify URL.
• Step 5: Claim URL
  Simply click the CLAIM URL button to claim your Shopify website URL.

There are multiple programs in GMC, but some of them are the most important. Before we talk about all the different programs, let us show you where you can find them.

In the left-hand menu, click on Growth, and choose Manage programs. This gives you an overview of all the programs that are available in your merchant center account.

1. Google Shopping Ads
2. Buy on Google
3. Free Listings
4. Dynamic remarketing
5. Local Inventory Ads
6. Promotions
7. Product Ratings

You can find the option to enable all of these programs. Complete the steps or the parameters in each of the programs in order to activate them.

1. Go to Gear in the top right corner, and select Shipping and Returns under Tools.
2. Select +New shipping service.
3. Name your shipping service and select the country and currency you want the shipping service to be applied to
4. Next, you’ll have to enter delivery times. You can either choose to show custom delivery times or set a range of delivery times.
5. Setting a range of delivery times involves a few more steps:
   • Order cutoff time: It is the time of day by when the orders must be placed in order to be processed that same day.
   • Handling time: It is the time between the order being placed and put out for delivery during business days. You can enter 0-0 if you offer same-day shipping.
   • Transit time: It is the time it takes for the carrier to deliver the order to the customer.
6. Put in your shipping costs
7. After you’ve got all of your shipping settings in place, you can test if prices are accurate by going to the products page in Google Merchant Center.
8. Select a product, and when you scroll down a bit, you’ll see the price.

1. Sign in to your Merchant Center account
2. In settings under the Tools menu, select Sales tax
3. Click on the Tax Settings tab
4. When you click Advanced settings, the list of all states will appear.
   For each state where you’d like to charge sales tax:
   1. Click the toggle to select the state.
   2. For “Tax rate,” choose either:
      • “Google-determined sales tax” (Automatic setup) to let Google estimate the rate based on the location of the customer, or
      • “Custom sales tax” (Manual setup) to enter a specific rate to charge for the entire state.
   3. If you charge tax on shipping, select Tax on shipping.
5. Click Save at the bottom of the page once you’ve configured taxes for each of the selected states.

The most common reasons that Google suspends a Merchant Center Account at the account level are:

1. Having multiple store sites
2. Drop-shipping without additional value
3. Using a virtual office or PO Box

The most common reason why Google suspends a product is a misrepresentation of self or product. Reasons for this may include

1. The omission of relevant information
2. Unavailable promotions
3. Untrustworthy promotions

Some best practices mentioned below to help you with policy violations and account suspensions:

1. Add the below pages to your website:
   • Policy Pages:
   • Privacy Policy
   • Billing Terms and Conditions
   • Secure Checkout Page
   • FAQs
   • Shipping Policy
   • Terms of Services
2. Other pages:
   • Contact Us (Show Contact Address, Email, Phone number, contact us form)
   • About Us page (Show company details, aims, and objectives, why should a customer choose you, year of establishment, and email)
3. Product landing pages:

Do not copy product images, and content like titles or descriptions from any other source. Show your name as a Brand name.

• Make sure the check-out process is secure and safe:
  • Show all the payment methods in the footer of the check-out page. Make sure that the shipping charges and taxes are the same as mentioned on the policy pages.
• Google Merchant center changes:
  • Create a Shipping and Tax setting
  • Verify your business information and phone number
  • The website should be verified and claimed
• Pricing and fake promotions:
  • Do not use any compared prices if they are not real especially for every single product if you are promoting a deal or a coupon code, make sure it’s working properly.

1. To fix the Missing Value [Age Group] Error, you can add it in either the Default profile or the Custom profile of the application under Category-wise configuration → Age group.
2. After adding, you will have to re-upload the products to your google merchant center using either one of the profiles.

1. You need to first check for which country the missing value shipping error is showing. Accordingly, create and add the shipping service value in the shipping setting on which you are charging for that particular country. 𝗢𝗿,
2. You may also sync shipping from the application using one click. Follow the below steps:Go to the Merchant Center section in Application → Settings →  Click on 𝗦𝘁𝗮𝗿𝘁 𝗦𝘆𝗻𝗰𝗶𝗻𝗴 under the Shipping section

1. You need to check if there is sales tax created and enabled in your merchant center account or not. If not, you may go to your Google merchant center account → Settings → Sales tax → create your tax settings. This option is valid only for the US. Or,
2. You may also sync tax from the application using one click. Follow the below steps: Go to the Merchant Center section in Application → Settings →  Click on Start Syncing under the Tax Section

1. To fix the Missing Value [Color] Error, you can create a custom profile using the Custom profile section of the application and map the attribute Color in the attribute list.
2. After adding, you will have to re-upload the products to your google merchant center using your Custom profile

1. To fix the Missing Value [Gender]” Error, you can add it in either the Default profile or Custom profile of the application under Category-wise configuration → Gender.
2. After adding, you will have to re-upload the products to your google merchant center using either one of the profiles.

1. To fix the Missing Value [Size] Error, you can create a custom profile using the Custom profile section of the application and map the attribute Size in the attribute list.
2. After adding, you will have to re-upload the products to your google merchant center using your Custom profile

There are two ways to fix the error:

1. Add the valid GTIN in the products and upload them. GTIN refers to barcodes, UPC, or any other globally acceptable unique identifier. 𝗢𝗥,
2. Create a custom profile from the app. And do not map the GTIN attribute with barcodes. Once the custom profile is created, upload the custom profile.

There are two ways to fix the error:

1. Add the valid GTIN in the products and upload them. GTIN refers to barcodes, UPC, or any other globally acceptable unique identifier. 𝗢𝗥
2. Create a custom profile from the app. And do not map the GTIN attribute with barcodes. Once the custom profile is created, upload the custom profile.

This error occurs in two cases:

CASE 1: When a product is shown on the website and app and still the error is showing.

What you can do to fix the error:

In this case, you need to re-upload the products and wait for at least 30 mins because sometimes the upload process is not completed properly.

CASE 2: When a product has been deleted from the Shopify store but still shows on GMC.

What you can do to fix the error:

You need to delete those products manually from the GMC and wait for 30 mins. Or, you may also connect with our support to help you with this.

To remove this error from the Google Merchant Center, you need to make sure you upload products feed for programs that you have enabled in the merchant center.

If you upload product feed for any program that is not enabled in the merchant center, then it will show Invalid Destination [Included Destination], and vice versa.

If the seller has provided the complete and valid information into the products then the Sears marketplace team will take minimum 24hrs to publish the products

Here is the reason behind the unlisted products of published items.

a.) If the products have not sufficient inventory ( like 0) then the Sears marketplace team remove the products from the frontend.

b.) If the products price is not competitive then marketplace (including shipping charges).

Please make sure that you have mapped all the products category with Sears category.

To map the categories, please follow:-

 Click on Products

 Select Map Category from the dropdown

 Search the most relevant category

 Pick one of them

 Submit
 

Yes, when a customer places an order from Shopify Store then the inventory is reduced on our app and on Sears.com. We provide real-time inventory synchronization.

a) Attribute mapping is depends upon the categories that you have mapped.

b) In which some attribute are "required" and some are not. If the attribute is "required" then you have to map it.

c) Attribute mapping is like, in which you have to map your Shopify variant options with Sears options.

For example, Sears has given the attribute in "Clothing|Men's Apparel|Men's Big & Tall|Men's Big & Tall Shirts ". Then if you have assigned your products in the same category and you have the variations in the products then you have to map the variant attribute with sears attributes, Like Shopify color with Sears color

With the attribute mapping, you inform to Sears team that you have created the variants on the basis of like "color". You inform to sears that you are mapping the attribute "color" with their provided attribute "color".

As Attribute mapping is dependent upon the category mapping, in the same way, "Option Value Mapping" is dependent upon the "Attribute mapping". Where you inform to sears team that you have provided the options in the particular attribute.

Like you have created the variations on the basis of colors and provided three options Red, Blue, Green. Now, in this section, you have to map these options with sears options. You map red with Sears -Red, Blue with Sears-blue, and Green with Sears-green.

In Attribute mapping, you have created the variants on the basis of like "color". You inform to sears that you are mapping the attribute "color" with their provided attribute "color".

As Attribute mapping is dependent upon the category mapping, in the same way, "Option Value Mapping" is dependent upon the "Attribute mapping". Where you inform to sears team that you have provided the options in the particular attribute.

Yes, it is mandatory on Sears marketplace.

It is provided by the Sears Shopify attribute ———- map with——-> Sears attribute

Color———- map with——-> Sears "color".

|– Red———- map with——-> |– Red

|– Blue ———- map with——-> |– Blue

|– Green ———- map with——-> |– Green | and so on.

Yes, you can update the products information in bulk by CSV.

a) Go to "export/import" section.

b) Select the field that you want to update from "export CSV" section.

c) Click on export A CSV file will be imported,

kindly update into the CSV and save it into your computer system.

a) Go to "export/import" section.

b) browse the CSV file that you have updated and saved it into your system.

c) click on "import"

a) Go to "manage product section".

b) Select the products that you want to upload.

c) Choose "upload product" from the drop down.

d) Submit

e) Go to the " feed details" section from Products section, update it and check the item received and success as well the errors and warning.

f) Go back to "manage product section".

h) Click on "get product status".

i) Update inventory.

If you have changed the image of your products or made any change to price, inventory, title, barcode, etc. Then all you have to do is to click on "Select & Sync Products" then a dialogue box will appear containing list of fields to be Sync with Shopify. From there you can select the fields that you want to Sync from Shopify store. Then click on Sync. After this, all the changes that are made on the Shopify store will be reflected on our app and after re-uploading the products the changes will be reflected on Sears.com.

> Go to the "feed details" section from Products.

> update the current sent feed by select the feed, choose "update feed status " from drop down and submit it.

> once the feed status shows "feed updated" , view it by clicking on "eye" icon.

> check the Item received, item succeeded, item failed.

> If the product(s) have any error/warning, it will be listed in the feed.

a) Reupload the products.

b) Check the feed if it is now fine.

c) Update the inventory

When you delete the products from the store and it is published on Sears marketplace, then you have to delete the products from the sears as well to remove the listing.

You can delete the products from the app as well from the Sears seller panel. Through App :

> Go to "Manage product Section".

> Select the products that you want to delete.

> Choose "Delete product on sears".

> Click on "submit".

If you want to stop your Sears.com orders from going to Shopify store then follow these steps:

1.Go to "Setting" there you can see "Sears Orders".

2.You can set "NO" to "Set 'No' if you don't want to sync order(s) in Shopify store"

3.Then click on "Save" button on top of the page.

Now your orders will not sync to Shopify store.

The Sears orders are not getting fetched on the app, this may happen because you are using any other shipping services. We recommend you to fully integrate all the services with our app and disable all other shipping services.

In the case of Variation Product while uploading on Jet.com you need to map Jet Attribute, for Mapping Attribute, there are very simple steps
 

1. Go to Product Section

2. Under Product Section there is map Jet Attribute Option

3. Click on map Jet Attribute, from there you can select the attributes which you want to keep for your variant products

   
 You can take help of given link-
https://shopify.cedcommerce.com/jet/how-to-sell-on-jet-com#sec1-6

Yes, we have real-time inventory synchronization.  Once the customer places an order inventory is reduced from a store as well as from jet.com.

It depends on the jet team. Normally they take one week if all the information from your side is correct. In case they take more than one week then you can personally contact them on support. You can also contact us. We will contact to a jet team on the behalf of client to solve the problem.

We provide a  functionality of CUSTOM PRICING. It is a special feature through which we can raise the price of any product.

Go to admin setting. The custom pricing option is available, from there you can either select fixed amount or % age amount for products, you can also update the price of an individual product by selecting UPDATE PRICE CSV. Click on  YES  and then you can upload CSV and make changes.

  Jet Team has some parameters and they analyze your products-

1. when they find that product pricing is competitive as compare to other market places, they exclude your products.

2. If you use some simple keywords like FREE, NEW etc to sell your products Jet team will discard your products.

3. The another condition is if you are selling some unauthorized products like drugs etc your products will be excluded.

Once a product will be archive it can not be shown on JET. It may be possible that there is some lagging issue ( late response ) so it will take a time to archive your products.

There are following guidelines of jet, which client has to follow while uploading products

a) Image should not be watermarked (it does not contain text)

b) The title of products should not contain words like new, genuine original, warranty, offers as well as a delivery date.

c) The product description should not contain more than 2000 words also it can not be less than 2 words.

If orders of  a product is canceled  many times, Jet unauthorized that product. Jet make a seller matrix according to which there is a fixed ratio between total orders and cancel orders. You must take care of this ratio. The second thing is if you don't have SKU of that product your product will be unauthorized.

A) First of all, make sure you had disconnected from the old API integration partner. You cannot use two API integration systems simultaneously.

B) Contact us at shopify@cedcommerce.com let us know that you are switching from your API provider.

C) Jet will put your account on hold for about 2 days. JET will also put seller products to an Unauthorized state so that customer can't make any order.

D) If you add some product with the help of the previous app and it is not available on your store then we can't fetch order of that product. In this case, you must generate new SKU for that product on your Shopify store.

Yes, it may happen whatever information you have submitted to Jet about your products like images, description etc should be varied. Because all that  should be done according to JET. They have own way to show your products.Sometimes they use another merchant’s images or description.
 In this case, you can personally contact with Jet and make the request about this.

It is clearly mentioned in Jet terms that JET has a total control of what price will be displayed on a JET marketplace for your products. You can only specify a price on which you want to sell your products also you can use a map price and MSRP to restrict JET from manipulating prices too much.  Please note that no matter what price a customer buys your product for, you will always receive an amount you specified as a product price.

Jet does not allow to change the value of any SKU. If you really want to change the value of any SKU, first you must archive your product then you need to assign a new SKU to product and then again upload it on Jet. You can see your previous product with old SKU will be in archive state and the same product with new SKU will be shown as live.

Once you have submitted your products to Jet you cannot delete products from there, you can only archive them. Here it is equal to delete. If you again need them in future you can unarchive them. Well, archive and a unarchived process are little bit slow so another way is you can update the quantity of your inventory to 0. In this case, you will not get the order of that product.

We would like to inform you that we import your products on our app only when you provide valid SKU and product type to your products. Both information is the must. So it is recommended that provide an SKU and product type to your product.

Once an item goes live, it is not easy to make updates to its content at real-time.

When you make any changes on the SKU, image or description of the product, it may change or it may not. Please remember that Jet uses a unified catalog and Jet reserves the right to choose which image/description needs to use. The process is not automatic. Only shipping weight, pricing, and qty are values that can be adjusted without any approval from Jet catalog team.

If you wish to make any changes (text, images) to already uploaded products you need to do-

1. Submit changes by exporting products to JET

2. Contact JET catalog team at partner@jet.com, provide them a list of updated SKUs and request for changes to the content of your listings. While sending this requests, try to be as specific why did you make these changes.

Please note, submitting updates usually do not take products back to under review state

Yes ! If you are fulfilling the order from FBA then the order will auto sync to FBA.

Well, of course, you can do this. You just need to set the quantity to 0 of that product.

Jet.com manually review the products to ensure scrutiny of the highest standards. But human errors can happen anywhere. So in this case, you just need to connect with jet.com team (at partner@jet.com) and report your issue, and it will be taken care of. Moreover, our panel can be used for all the rest functionalities during this period well.

This can be due to rare technical glitch due to transfer of data through Jet.com APIs (Already they’ve placed an efficient API

a transfer mechanism and they’re working relentlessly to improve further). Thus, in some cases, fulfilling orders or editing

products become difficult.

However, JET team resolves the issues within 24-48 hours.

There are certain categories of products that are excluded by Jet.com. If your products belong to these categories than it might be excluded.

To know about the prohibited categories, read   Product Listing Guidelines.

Since retailers, also, have to pay a fee for credit card transactions, the cost increases. Whereas with the Debit Cards, there is no such fee is involved. Hence it is more efficient to pay through the debit card.

Please read Jet
Shipping and Delivery Policy, and Jet
Return Policy.

There is no such type of restrictions. However, Jet.com
reserves the right
to prohibit or limit sales to resellers or other parties who

purchase product(s)
from Jet.com
with the intention to resell those
products.
Jet.com
also reserves
the right to limit the quantity of

items purchased per account,
credit card, shipping address, person, household or order for any
reason.

Items sold by Jet are subject to the STATE TAX GUIDELINES where the destination of the products matters much. (AR, CA, CO, CT, FL, IL, KS, LA, MA, MI, MN, MO, NE, NJ, NY, NV, OH, SD, UT, VT, and WA). Any applicable tax will be applied to the price you pay for taxable items .

Eligible governmental, non-profit, charitable and similar organizations should email all tax-exempt requests to taxexempt@jet.com. Include a copy of applicable

State or federal exemption certificates. Eligible tax exemptions will be processed by Jet and tax will not be charged on future purchases made by eligible tax-exempt.

Jet does not honor resale exemption certificates, as purchases for resale are against Jet’s Terms of Use.

Only those order can fetch in an app which is in ready state , when an order comes in ready state from created state then it will acknowledge in-app within 15 minutes and also auto sync on Shopify store. The order can not fetch in two  conditions:-

1)If SKU does not exist in Shopify store

2)Products don’t have inventory

We provide a special feature DYNAMIC PRICING.  With the help of this feature, you can update the price of your product individually-

1) With the help this feature you can select the minimum and maximum price of your product and also a bid price. With the help of this bid price you can make changes in your product's price.
2) Make sure before enabling this feature you must disable CUSTOM PRICING feature.
3) To know the competitor price you can select product and then click on GET COMPETITOR PRICE.

Here are some tips that will help you in gaining more profit when selling on “Etsy” :

1. It is recommendable that your products cost around $50 or less as this is the price range that attracts the most Etsy buyers.

2. Communicate with the buyers via email.

3. Show the item clearly in terms of color, size, materials, and other features.

4. Promote your business through social media marketing as it is easier and more effective.

Have a successful selling..!!

Etsy marketplace is best known for the “Handmade & Vintage items”, “Jewellery”, “Apparel”. So if the individual is willing to sell crafts, “Etsy” is the best place for him.

The following product types are restricted or prohibited on “Etsy” :

1. Alcohol, Tobacco, Drugs, Drug Paraphemalia and Medical Drugs.
2. Animal Products and Human Remains.
3. Dangerous Items: Hazardous Materials, Recalled Items and Weapons.
4. Hate Items: Items that Promote, Support or Glorify Hatred.
5. Illegal Items, Items Promoting Illegal Activity and Highly Regulated Items.
6. Internationally Regulated Items.
7. Pornography and Mature Content.
8. Violent Items: Items that Promote, Support or Glorify Violence.

Visit THIS LINK and click on “Register”. Complete signup process and create your shop to sell on “Etsy”.

You will receive your “Seller Panel” right after you register on Etsy as it is an open source marketplace.

To connect your Shopify Store with “Etsy” marketplace you will need an integration provider which will sync your products from Shopify Store and upload them on “Etsy”. You can visit HERE then enter your Shopify Store URL and hit on “Install” button.

To get the API credentials you must follow these steps:

1. Sign in to your “Etsy” account.

2. Proceed with THIS link.

3. Click on “Create a New App” located at the left section of the Seller Panel as shown below:

*NOTE – You have to create a new app if you have not created an app before.

4. Enter the required details on the page and then click the “Read Terms and Create App” button.

After this the following page will appear:

5. Copy the “KEYSTRING” and “SHARED SECRET” highlighted in the previous image.

6. Copy the “KEYSTRING” and the “SHARED SECRET” values, and then paste them in the respective fields appearing on the Admin panel.

To upload products on Etsy, you must go along with the following steps:

1. Click on “Manage Products” under the “Products” section of the Navigation bar of the dashboard.

2. Now check on the boxes of the products whom you want to upload on Etsy.com

3. After selecting the products, select “Upload Products” from the “bulk action” drop-down.

4. Click on “Submit” button. The product upload process is executed and the status will appear.

In any situation of dilemma, you can get complete information HERE.

To edit any information of any product, you must go through the following steps:

1. Click on “Manage Products” under the “Products” section of the Navigation bar of the dashboard.

2. Click on icon in “Action” column. Before making changes in the product information, kindly disable the syncing of that particular information from the “App Settings”.

3. Make the required changes and then click the “Save” button.

If having trouble performing these steps, you can get detailed information

To map category of any product, you must follow the following steps:

1. Click on “Map Category” under the “Products” section of the Navigation bar of the dashboard.

2. Select the Etsy Categories under “Etsy Category Name”. Thereafter, choose all the Shopify Product Types against the category. Then comes the Shipping Template, “Who made”, “When Made” and “Recipient part”, simply choose respective options from the drop-down menu.

3. Once all the things are done, “Save” it.

In case of any trouble mapping the categories, you can get full details HERE.

Click on the “Last Refresh” button next to the “Order Information” on the “Dashboard” of the app. It will automatically update the order information.

Click on the “Last Refresh” button next to the “Order Information” on the “Dashboard” of the app. It will automatically update the products information.

If you have not given SKU for the variant products in your Shopify Store, then if you allow Custom SKUs by selecting “YES”, the app will generate the SKUs for those products who either don’t have or have duplicate SKUs.

The “Inventory Threshold” is the number you set, which will show the minimum count of an item you keep on hand. When inventory level falls below the threshold quantity, the products will become “Out-of-stock” on the marketplace.

*NOTE – Suppose you have set the threshold count to 5, then as the inventory reaches below 5, the product will become “Out-of-stock” for buyers.

If you enable these settings, then the selected values will be automatically synced with your store while in case of disable, automatic syncing with your store will be disabled.

You can enter a maximum number of 20 characters in “Tags” on Etsy.com without any special character used.

Tophatter is actually a bidding website where you can put your products for auction. The tophatter marketplace is best suited for auctioning but if you want you can even sell the products at Buy Now Price also.

The $1 bid is a type of engagement for the buyers to come and view your products and if interested can move further for bidding. Your product will never be sold at this cost and you will never face any loss if you will put your product for bid.

No it is not mandatory to put your products for bid, but the products that will perform good will eventually be scheduled for Auction, but it will never sold below cost basis. So you will not face any kind of loss.

1.Sellers specify a per-reminder bid for each product they advertise.
2.Your bid represents the amount you’re willing to pay for a reminder on your product.
3.Products with higher bids receive higher priority in Tophatter’s catalogs and search results.
4.Additionally, products that receive reminders at a fast rate receive higher priority than products that receive reminders at a slow rate.
5.We encourage you to experiment with different bid amounts to see how it impacts the number of reminders your products receive.
6.The minimum bid is 5 cents and the maximum bid is 99 cents.
7.The daily budget controls the amount of advertising a particular product receives per day.
8.The per-product daily budget minimum is $3 and the maximum is $100.

According to Tophatter the seller will have to put the size of the image as 500*500 or less than 4MB. To upload the product you will have to put minimum 2 images and if you want to get good rating of your product you can put 4-5 images.

There are the 3 different prices set for a single product:

Retail price: It is the maximum price which you will set for your products but you will never sell the products at that price. It will be shown with the price at which you are selling the product. It is also known as Strike Through Price.

Cost Basis: It is the minimum price which you will set for your product below which you will not sell your product. If any of your product is put for auction and it did not reach your cost basis, you will not have to ship the product but if reach the cost basis price you will have to ship it.

Buy Now price: It is the price at which you will sell your product when you will not put it for auction.

Each time someone bids, the price goes up by $1. After bidding passes $10, each bid moves the price up by $2.

Tophatter take about 5-7 days to review sellers account and products. After review your product will get enabled on Tophatter.

These are the products which are put on the site only at Buy Now Price. These products will never go for auction by Tophatter. These products will be sold at their normal price which will be set by the seller.

When any buyer choose for Expedited day delivery that means that buyer wants his product to be shipped to him in next day or 1 day.

Days to deliver are the days which seller set to deliver his products which can be between 3 to 21 days.

No, there is no fixed length of the description and title of the product. You can set the title and description as you want.

The bid is already set at $1 in our app, it will keep increasing as the bid increase on Tophatter.

There are 3 best selling categories on Tophatter:

Jewellery

Apparel

Electronics

You will be paid after the product will be delivered to the customer. It is compulsory to give a tracking ID to your product which will proof that the sellers are trusted one.

There is no monthly fees, you will only have to pay when your product will be sold. The average fees is 25%-35% of the sales price.

There are few ways which can make you a good seller on Tophatter:

Sell 1-2 category product: Always try to sell limited category of products on the marketplaces as there are many other sellers who would be selling the same category of products as you. So you may focus on selling few items but it should be unique and attractive. Don’t create a mess of products.

Try to put your products for auction: Bidding is a process that attracts lots of buyers, so may put your products for auction for getting more sales.

Ship quickly: Always deliver the product to the customer on the expected delivery date. Always set minimum days required for shipping. Delay in the shipment may effect your seller metrics.

There are few products which are restricted by Tophatter to be sold:

Alcohol

Tobacco

Drugs

Firearms, Weapons

Animal skin products, etc

Product can be disabled from Tophatter due to following reasons:

1.The product was submitted in the wrong Category.

2.The listing contained inaccurate or misleading information

3.Missing images or other required content.

4.The listing had an inaccurate or inflated retail price.

5.Seller information could not be verified.

It is not allowed t have 2 Seller Account on Tophatter. You need to deleted one account, else both your Seller Account will be suspended. You have to manage all your products through one app and one Seller Panel, and use correct Access Token and Seller Id on app.

Follow the below steps to delete the account:

1.Log in to the Seller Account which you want to delete.
2.Go to Account—–>Account Info
3.Click on Cancel Account
4.Give a reason and click Cancel Account
5.Your Seller Account will be deleted successfully.

Yes, you can easily change the status of your products. To put enabled products into catalog only state, reupload the required products using the catalog only option from app and their status will change on Tophatter. To put catalog only products into auction, reupload the required products from app using upload and enable option.

Update images on your Shopify store and then sync it with our app.

If you don’t have extra images then upload your store logo in Settings. Keep it as the last option, because this can lower your product rating.

Tophatter does not allow listing variant products as Simple. If you want then create those variants as Simple products on Shopify store then upload them on Tophatter.

If you don’t want to put products in auction, simply upload them using the upload products option. Put Cost Basis value the same as Buy Now Price value. The product will never be sold below Cost Basis (Target Price).

Buy One Get One Price is the offer price if any product have it.

No, all these fields are not mandatory to be filled.

Using CSV Import/Export you can update your product information in bulk by exporting products from the Export CSV section and importing the CSV file after making all the required changes. You can update the following details :

1.Material

2. Retail Price

3.Expedited Shipping

4.Price

5.Expedited Days to Deliver

6.Title

CSV feature on our app is only for updating products on the app, it has nothing to do with Shopify and Tophatter Marketplace. If you want to update products on Tophatter, then after importing just upload the products. But make sure that you have disabled the syncing of the product for that particular field which you have updated by CSV or else it will be changed again.

Yes, it is mandatory to provide minimum 2 images. Otherwise you won’t be able to upload products on Tophatter. We also have an alternate solution for this concern, but that might affect your product rating.

To place your products in auction, use the upload and enable option while uploading your products.

Product health shows how your product product is performing on Tophatter. It is indicated by three colours on Tophatter:

Green- It means your product has a very good rating.
Yellow- It means your product has a moderate rating.
Red- It means your product has a poor rating.

Product health is an overall combination of the orders, product descriptions, images, price, inventory, views and other parameters decided by Tophatter marketplace. Keep your product updated to earn a better rating for your products.

You get this error because you are trying to upload a product to which a Profile has not been assigned.

Products with profile assigned can only be uploaded to Bonanza through the App.

In order to assign a profile, you need to create a profile and map your Shopify Products to Bonanza Category

For assigning profile-

Click on Profiling>Add new profile on the menu bar of your app account.

Now, fill the required information.

After this, click on Submit button. This will create profile for your product.

Now, re-upload product from Manage products section.

If have any issue, you can refer the video.

In this situation, you can contact our team.

You can write to us at apps@cedcommerce.com or directly contact us through the Live Chat facility available on your panel

You can also connect with us through Skype : live:support_35785

Ensure your product’s title, price, shipping, and category are properly set. Also, check that the product is having inventory or not.

There are several products which are not allowed to sell on Bonanza. You can find list of prohibited products under the following link:

https://www.bonanza.com/site_help/general_selling/prohibited_items

Go to Settings in app, select No from drop down in Order management.

You can get your Booth ID from seller panel of Bonanza.

Profiling is used to customize your products on the basis of price, inventory, shipping.

You can create profile for your products using following steps:

1. Click on Profiling section in menu bar.

2. Choose Add New Profile.

3. Fill the details in the tabs:

4. General,

5. Shopify category,

6. Shipping management,

7. Inventory management,

8. Price management, and

9. Return policy management.

Click Submit.

For uploading products on Bonanza, follow these steps:

1. Click on Products section in menu bar.

2. Choose Manage Products.

3. Select the products that you want to upload.

4. Choose Upload Products from bulk action and click Submit.

For deleting products on Bonanza, follow these steps:

1. Click on Products section in menu bar.

2. Choose Manage Products.

3. Select the products that you want to upload.

4. Choose Delete Products from bulk action and click Submit.

If products are in Item ready to post state on app, just follow these steps to make them in Item for sale:

1. Click on Products section in menu bar.

2. Choose Manage Products.

3. Click Update your Booth button.

You can continue to sell your items at Economy (3.5%). In Economy advertising level, only organic traffic is activated.

Click on ‘Refresh’ button in right to stats tab.

You must create profile first, from Add new profile under Profiling section on your Bonanza app. When you submit profile then your products on Shopify will be visible in Manage products section in app.

Steps to set-up your Booth Bonanza:-

1. Login to Bonanza.com
2. Click on the button to Sell on Bonanza, then click the green button to “Start Selling Now.”
3. Click the green button to “Open your Booth”.
4. Set your booth title, username, contact email and password*.
5. Connect your PayPal account to receive payment from buyers. Set your return policy, and enter your personal identification information.
6. Enter your credit card information to validate your identity and finalize setup.

These are the list of prohibited item on Bonanza:-

1. Bureau of Alcohol, Tobacco, and Firearms

2. Bureau of Industry and Security Denied Persons List

3. California Department of Food and Agriculture Plant Health and Pest Prevention Services Division

4. California Health and Safety Code

5. California Penal Code

6. Consumer Product Safety Commission Recalled Item List

7. Copyright Office

8. Drug Enforcement Administration

9. Federal Laws and Regulations

10. Food and Drug Administration

11. Fish and Wildlife Service

12. National Plant Board

13. National Stolen Art File

14. Office of Foreign Assets Control

15. Patent and Trademark Office

Buyers can submit an offer to sellers and they have the option to accept or deny that offer. If there is a minimum price you are willing to accept, you can set an “Instant offer price” via the item listing page or batch editor so that Bonanza automatically accepts any offers higher than the indicated price, allowing the buyer to checkout immediately without having to wait for your approval.

There are some distinctive features to sell your products on Bonanza are as follows:

a. Google Integration

b. Background Burner

c. Product Sync

d. Top-Rated Support

e. Products out the Door

f. Exclusive Connections

If you’d like to delete items from your booth, you have two choices:

1.If you have just a few items, you can visit your “Selling > Add or edit items” page and click the “More” link on the toolbar above the item you want to delete. Then click the “Delete Listing” link from the menu that appears (see above) .

2.If you’ve got a lot of items you want to delete at once, you can use the batch editor to do this by going to the “Selling > Batch edit items” page. You can then select multiple rows of items, select the “delete” option in the top area. Click the “Apply changes” button and all selected items will be deleted.

Through the following steps you can edit an Item in Bonanza:

1.You can access the edit item page by hovering your mouse over the “Selling” link in the upper left corner of any page then selecting “Add or edit items” from the drop down.

2.Once you’re on the “Add or edit items” page, simply click the “Edit” link on the tool menu that shows above each item.

3.Clicking the “Add a new Item” button will take you to a blank New Item Form, or “edit item” page, to put in your product information

1.There are many ways to help buyers find your items amongst the millions of items that are available online. Item categories (“Collectibles,” “Video Games,” etc.) are a great start, but often times a category alone cannot capture all of the details that buyers will want to know when they’re searching for an item.

2.For example, say you’re searching for a necklace for your niece. You would start by browsing to the “Jewelry & Watches -> Fashion Jewelry” category, but once you were there, you would be presented with green necklaces, red necklaces, gold necklaces, platinum necklaces, etc.

3.Item traits are a way for buyers to dig deeper within a given category. So in the hypothetical scenario above, the buyer might create a search filter so they see only items with a ruby gemstone and a silver band.

1. Free setup and listing

2. Low transaction fees

3. Free advertising until your item sells

To get your products live on Bonanza, following points are important to complete:

1. Seller has to complete Profiling.

2. The Booth must be activated.

3. All the compulsory informations must be entered, like: Product Type, Title(not more than 80 characters), Product Image, Product Category, Barcode, Item Traits and Condition.

Before uploading your products on Bonanza, you have to first import your products. There are three ways seller can import product:

1.All Products: This will import all your products from shopify store.

2.Published Products: Selecting this option will import your products which are published on Shopify.

3.Filter Products to import: Seller can select the products manually and import them on App.

After importing your products on App, follow the below Steps to upload your product:

1.Click on “Product” in menu on top.

2.Select “Not Uploaded” in “Status”.

3.Select All products you want to upload.

4.Then Select “Upload Products” in place of “Bulk Upload” and Click “Submit”.

To delete a product follow the Steps:

Step 1: Click “Manage Products” under “Product”in the menu, at the top of the dashboard.

Step 2: Select the products you want to delete.

Step 3: then Select “Delete Products” from “Bulk Upload” and press Submit.

Profiling Means, rather than making the changes in the common attributes of each and every product, admin can create a profile and assign it to all the products having common attributes, and thus make the changes in the meta-keys available on the profile page.

While creating and editing the profile, admin can select the product and the corresponding attributes. These attributes are applicable to all the products that are assigned to the profile.

You can create Profile, by following the below Step:

Step 1: Click on “Add new Profile” under “Profiling” in Menu on top of the dashboard.

Complete all the required field to create Profile for the Products.

Domestic and International Shipping can be managed under Shipping Management.

Domestic Shipping allows a seller to sell his products within the country where a seller can also sell his products internationally by selecting “Yes” in Enable International Shipping.

Both Shipping type can be managed in Shipping Management by going through following steps:

1.Click on “View Profile” under “Profiling” in the menu on the top of the dashboard.

2.Click on “Edit Button(pencil)” under Action.

3.Click on “Shipping Management” from there you can select Domestic and International Shipping and make changes.

Through Inventory management Seller can manage to apply Inventory rules:

Fixed Inventory: You can fix the inventory of Products.

Custom Inventory: You Can Put a Minimum or Maximum Threshold Value.

Through Price, management Seller can perform custom pricing, which means he can publish products on Bonanza with different price as on Shopify. It can be done in two ways, i.e. Fixed and Percentage.

Return Policy Management has options to manage the setting for the return orders.

Through these setting, you can manage days and shipping cost of return order.

There are some basic factors to increase your sales on Bonanza are:

Item Title, Product images, Item Category, Condition and traits, Item barcode(UPC/ISBN etc.).

Your products are not able to upload on Bonanza because there must be missing Title(more than 80 words), Inventory, Product Type, Category. You in this case you have to complete the Profiling for your products.

To check the information about orders, Click on “Order” in Menu on top of the Dashboard.

There are four steps to complete the onboarding process of Bonanza Marketplace Integration App.

1.Registration.
2.API Authentication.
3.Import Products.
4.Item Analysis.

In API Authentication you have to Enter your Booth ID to complete API Authentication.

Simple Products:- Simple products are those which don’t have any Variant.

Variant Products:-Variants are the products with different attributes i.e. size, color and material.

Yes, you can manage order from the app without managing the products, you have Disable- Auto Product Sync in “Settings”.

Threshold Limit is the quantity, when the inventory matches with the threshold value, the seller will not get orders for the same product.

Products will not get uploaded for the following reason:

1.Duplicate Title.

2.Title with more than 80 characters.

3.Booth not Active.

According to Bonanza rules Title of any product, must not exceed 80 characters.

Or the title with more than 80 characters will be displayed up to the limit.

Check for the Login credentials or your account may be suspended by Bonanza because of some reason. In this case you have to contact Bonanza.

Metafields: Metafields are useful for storing specialized information, such as part numbers, customer titles, or blog post summaries. They can be used by apps and channels to track data for internal use.

To check whether your Booth is live or not, Follow the steps:

1.Click on “Products” in Menu on top of your dashboard.

2.Select and click on “Manage Products”.

3.
Click on three Horizontal Lines, on the right side of “Bulk Upload”.

1.Click on “Update Booth”.

2.Then check for the Message if it says that “Booth queued for update” then your Booth is live or it will say that “Booth is not activated”.

Through Bonanza App, your shopify store will be synced with Bonanza Seller Panel. Seller can manage products from shopify to seller panel and also with App. You can also manage products from app, as when you will receive an order on Bonanza, the app will create the same order on shopify store and as soon as you will ship the order from shopify store, the app will ship the order from bonanza seller panel.

You have uploaded the item without giving it a title, price, category or 0 inventory.

Complete Profiling to upload your products.

There are 5 states of Product in Bonanza:-

1.Items For Sale: These items are for sale.

2.Items Ready to Post: These items are not for sale but ready to be posted on Bonanza(You just have to “Update Booth”).

3.Product Submitted: Products are uploaded but are “Under Review” by Bonanza.

4.Profile Not Set: You have to Update or Add new profile to the products according to your Shopify Store.

5.Not Uploaded Products: Products which are not uploaded on Bonanza.

It is essential to provide sku and & product type to your products only then you would be able to import that product on app. Apart from this you need to perform category mapping for your products. When you have done with category mapping, you can see all products in app.

You can’t use ASIN to sell your products on Newegg. Newegg allows MPN and Barcode to sell your products.

Your products must have title, description, price, image, an unique identifier (barcode or mpn), weight and manufacturer. If your products have all these information, they would be uploaded on Newegg.

There are  3 requirements that Newegg Marketplace asked you to sell on Newegg.ca-

1.Canada Business Identity.

2.Insurance for your Products

3.Account Information must be valid.

There are also 3 requirements that Newegg Marketplace asked you to sell on Newegg.com-

1.W9 form

2.Insurance for your Products

3.Account Information must be valid.

All available product categories are listed on the seller commission page. Currently, all products selling on www.newegg.ca must be listed with price in Canadian Dollar. If you would like to request a specific category not listed above please email marketplace@newegg.ca.

You can visit complete content policy here.

If you have already listed your products through Newegg Marketplace, you can list the same product listings to www.newegg.ca by following the steps here.

Be assure that you have sku and inventory for any particular order because we fetch only those orders on  app whose skus  are available in app. If you don’t have that sku in your shopify store then you can create that sku in your shopify store and then we will sync it to our store and your order would be fetched.

To join the Walmart Canada Marketplace, you need to contact the “Walmart Canada Marketplace Team” at mkplslcomm@walmart.com.

When you have uploaded the products, the feed will be generated. If all the information you provided is correct from your side then normally it takes approximately 20 minutes to process the feed.

To upload your products on Walmart.ca, you just need to follow the below steps:

1. Category Mapping : You need to map categories of all the product types as if the Category is not Mapped, the Product will not be displayed on the app.

2. Attribute Mapping : In case of product variants, it is mandatory to map the “Attributes”.

3. Barcode : Make sure that your product have a barcode. Add barcodes to your product if the products do not have a barcode. You can add barcode from shopify store and then sync it to app, or add the barcode to individual product from edit product option.

4. Tax Codes : All the product must have valid taxcode. If your products do not have the taxcode then you can add taxcode from the “Edit” option of individual product.

5. Select Product and Upload : Select the product that you want to publish or upload on Walmart.ca. Then select “Upload Product” from the drop down list then click on “SUBMIT” button. After your products Successfully Submitted to Walmart proceed to next step.

6. Walmart Feed Update : Click on “Products” from the menu, then click on “Walmart Feeds”. Update the recent feed that you had send to the Walmart.ca. After Updating the feed status you will be able to know whether your feed has been received, processed or in-process on Walmart’s end.

7. Product Status: Once your feed status is “Processed”, you will be able to see the number of products that are successfully uploaded or published on Walmart.ca. Go to “Manage Product”, click on “Get Product Status” this will change your product status from “Not Uploaded” to “Published” if the product has been uploaded on Walmart.

Walmart.ca accepts following Product Identifiers:

1.GTIN (14 digits)

2.UPC (12 digits)

3.EAN (13 digits)

4.ISBN (10 or 13 digits)

5.ISSN (8 digits)

To retrieve “Walmart Canada” API credentials you must go through the following steps:

1. Open the “Walmart Canada Seller Account”.

2. Click on the “Settings” icon.

3. Under the “Settings” icon, click on “Consumer IDs & Private Keys”.

4. When the page redirects, click on “Copy” button under the “Consumer ID” section and click on “Regenerate Key” button under the “Private Key” section.

5. Paste these credentials in step-2 i.e; API Configuration of the app.

To map category of any product, you must follow the following steps:

1. Click on “Map Category” under the “Products” section of the Navigation bar of the dashboard.

2. Select the Category Under “Walmart Category Name“.

3. After that select a Sub-category.

4. Then comes the Column for “Walmart TAX CODE”, set the tax code of your product.

5. Under the “Product Type (Shopify)” column, put the cursor inside the text field, all your unmapped Product Types will get listed. Select the Product Type that you want to Map.

6. Click on “SUBMIT” button.

To edit any information of any product, you must go through the following steps:

1. Click on “Manage Products” under the “Products” section of the Navigation bar of the dashboard.

2. Click on icon in “Action” column. Before making changes in the product information, kindly disable the syncing of that particular information from the “App Settings”.

3. Make the required changes and then click the “Save” button.

To map category of any product, you must follow the following steps:

1. Click on “Map Category” under the “Products” section of the Navigation bar of the dashboard.

2. Select the Category Under “Walmart Category Name“.

3. After that select a Sub-category.

4. Then comes the Column for “Walmart TAX CODE”, set the tax code of your product.

5. Under the “Product Type (Shopify)” column, put the cursor inside the text field, all your unmapped Product Types will get listed. Select the Product Type that you want to Map.

6. Click on “SUBMIT” button.

Walmart takes approx 15 to 20 minutes to process product feed. The products under “Item Processing” means your product feed is successfully submitted to Walmart. All you need to do is to update the product status by clicking on “Get Product Status” in the Manage Products section.

If you want to disable or remove free shipping from your products then to Settings. Under the “Product Setting”, you’ll see an option “Remove Free Shipping From all Products”. Set this field to YES and the free shipping will be disabled.

The “Threshold Product Inventory” is the number you set, which will show the minimum count of an item you keep on hand. When inventory level falls below the threshold quantity, the products will become “Out-of-stock” on the marketplace.

*NOTE – Suppose you have set the threshold count to 3, then as the inventory reaches below 3, the product will become “Out-of-stock” for buyers.

Click on the “Last Refresh” button next to the “Order Information” on the “Dashboard” of the app. It will automatically update the products information.

Click on the “Last Refresh” button next to the “Order Information” on the “Dashboard” of the app. It will automatically update the products information.

1.Go to the ‘Map Category’ option under the products section.

2.You can map the category of product types to fruugo categories.

Once you have completed mapping your product types to categories, go to the ‘Manage Products’ page and select those products. Now from the ‘bulk action’ button that appears, select the upload products option.

This is because you have not mapped the categories for those products.

Yes, go to the setting section and there in the Fruugo Order section set the order syncing to ‘No’.

Yes, you can done this from the Fruugo configurtaion through ‘Product Setting’ section.

It denotes the number of quantity of the product that should be present so that the product status on fruugo marketplace is ‘in stock’. If the stock decreases on the marketplace and the number of pieces available goes below the threshold number you have set, our app will tell fruugo to set the product status as ‘out of stock’.

Yes, from the configurations page you can do it. You can also set discounts for a particular period using the discount start and end date options. You can also add the Value Added Tax rate for your product if needed.

Simply go to the ‘Manage Products’ page and use the ‘filter products’ option. There you can search for your product using sku, product id, and more.

You can do it using the "Remove products" option under "bulk action", for any or all of your products by selecting them according to your need.

Go to the "Product Update" option under the Export/Import section, select all or desired fields that you wish to change, click "Export" and you will get a CSV file containing the products. Save your changes on this csv file and then click "Import" to get this newly updated CSV file back in our app. The changes will be reflected. However, you need to stop the syncing first from our app to your store if you wish to make changes from our app.

Wish is an open marketplace, you can get seller panel in few minutes. Open your account here. Just submit few necessary details about your business and open your account.

You don’t need to fulfill any special criteria for revenue or catalog to get seller panel from Newegg.

Your products must have tags, title, description, images, price, inventory etc. As Wish don’t have any process like category mapping, so tags are required to know about your product’s category.

If you are selling variant products, your products must have either color or size. You can’t submit your variant products without them.

Yes, you are allow to sell your products on Wish. Wish is very strict to protect some manufacturer or brand by illegal use. If you are selling products of some other seller, you need to submit a reselling authorization certificate in which it should be clearly mention that you are allow to sell the products of that manufacturer.

There is no listing fees on Reverb. No charges will be applicable for simply listing a product on reverb.com. However, there is a 3.5% selling fee for every item sold on Reverb.

There is a Payment Processing Fee on reverb.com which applies over the transactions. For any other seller that is using Reverb Payments, the fee is 2.7% + $0.25 per transaction
For a Reverb Preferred Seller, the fee is 2.5% + $0.25 per transaction.

Each listing on reverb.com is can have a maximum of 25 photos with it out of which the first image will be set as the “Main Image”.

There is a Prohibited Policy on reverb.com under which you shall not sell a hard-drive, USB drive, USB stick, portable disk or any other similar format of digital data storage that contains preloaded sounds, recordings or other media on the Site.
You can check out for the examples of Prohibited Item on Reverb over HERE.

Reverb is an open marketplace, therefore you don’t have to wait for an approval. You’ll receive your Reverb Seller Account right after you’re done with the ‘Registration’.

Yes.! To connect your Shopify Store with “Reverb” marketplace you will need an integration provider which will sync your products from Shopify Store and send the data on “Reverb”.

To upload products on Reverb, you must go along with the following steps:
1. Click on “Products” present on the Left Options on the Dashboard.
2. Now check on the boxes of the products whom you want to upload on reverb.com
3. After selecting the products, select “Publish Listing” from the “bulk action” drop-down.
4. Click on “Action” button. The product upload process is executed and the status will appear.

Click on the “Last Refresh” button next to the “Order Information” on the “Dashboard” of the app. It will automatically update the products information.

Profiling is the collection, where you apply some conditions related to the products. All those products that fall under the specific profile will share the same rules such as category details, shipping details etc. on the Reverb Marketplace.

Threshold is the value with which when the inventory matches with the threshold value, the product will get out-of-stock over the marketplace.

The commission varies by category from 10 – 25% and that comes on top of a monthly seller subscription of AUS $49.99. Payments are disbursed every 14 days in Aussie dollars.

Please click on the error button to view the error details. It is required that the product you are having must have a unique identifier value and should have bar-codes assigned to them as it is required to sell on the Catch Marketplace.

You can submit upto 6 images.

The first main image must be a clean product photo showing the full product with a plain background. Supporting images may be:

• Professional standard lifestyle images showing the product in use.
• Contain information/specifications important to the product, such as a visual of dimensions.
• Multiple views of the product

Recommended: 1000 x 1000px
Maximum Width: 1320px
Maximum Height:1080px
Resolution: 72dpi

Acceptable :

• Clean image with a plain background for the first image
• Professional lifestyle images (not as the main image)
• Graphics to support image, such as showing product dimensions (not as the main image)

Not Acceptable :

• Watermarks, logos, badges, and stamps
• Irrelevant photos that don’t show the product
• Commercial info such as pricing, seller info, postage, etc.

There are both Restricted and Prohibited Items on Catch Marketplace. You can check the complete list of such items over here –

https://catchmarketplace.zendesk.com/hc/en-us/articles/360001117216-Prohibited-or-Restricted-Items

Catch is a curated marketplace. Once you submit the information on the Registration Page the Catch Team, after reviewing the information, will contact you directly and provide you the account. There is no fixed time and it depends on the Catch Approval Process.

Yes, you can connect your Shopify Store with “Catch Marketplace” using the Catch Marketplace Integration by CedCommerce.

To upload products on Catch Marketplace, you must go along with the following steps:

1. Click on “Products” present on the Left Options on the Dashboard.
2. Now check on the boxes of the products whom you want to upload on Reverb.com.
3. After selecting the products, select “Publish Listing” from the “bulk action” drop-down.
4. Click on the “Action” button. The product upload process is executed and the status will appear.

Once you have submitted the product please follow the below instructions to submit the price and inventory.

1. Click on Products and then onto the Item Processing Products
2. Select the products
3. After selecting the products, select “Price/Inventory Update” from the “bulk action drop-down

Once done, move to the Feed Process Section and Select and Update Status of the Recently Submitted Feed.

After that Click on the Product Section and click on Sync from Catch Button to update the status of the product present in the App.

After Uploading the Products or After Getting the New Orders you can click on the refresh button to update the statistics on the Dashboard.

Profiling is grouping your Shopify Products and assigning them to a Common Catch Category and setting price and Inventory rules. All those products that fall under the specific profile will share the same rules such as category details and logistic class on the Catch Marketplace.

The “threshold” is a condition in the App inside the Inventory Template where you can define the minimum inventory which you want to send to the Catch Marketplace for the products.

You can set the minimum threshold below which the inventory will be sent to the Catch marketplace as 0. The threshold is a condition in the App inside the Inventory Template where you can define the minimum and the maximum inventory which you want to send to Catch Marketplace for the products.

To sell on Facebook Marketplace and Instagram, you must adhere to the following conditions-

1. You must have your business registered in the U.S.

2. A federal tax identification number that matches your legal name.

3. A state tax registration number for every state where you do business.

4. You must have a U.S. bank account.

5. Your physical business address and email address.

6. You can only ship your products to U.S citizens.

Checkout on Facebook and Instagram let your buyers make a purchase directly without having to leave the app. You can access to checkout on Facebook and Instagram through Commerce Manager if you meet all the prerequisites for the same.

Currently, checkout on Facebook and Instagram is available for US shoppers and is rolling out to more merchants.

Product Catalogue is a set of information about your products. It includes details about your product, name, size, attributes, etc.
You can upload a product catalogue to Facebook Marketplace and Instagram in two ways-
1. Catalogue Manager: You can create a new catalogue through Catalogue Manager or connect your existing one with the Facebook Marketplace and Instagram.
2. Facebook Listing Partner: You can set-up your Shops on Facebook through Facebook’s Listing partners and link your page catalogue with Facebook Marketplace and Instagram Shopping

As a seller on Facebook, you need to ship your products within three working days and ensure that the product reaches the customers not exceeding seven days. Also, use delivery services that offer tracking and delivery confirmation for your customers.

You can communicate with your customers via email. As soon as a merchant start selling on Instagram or Facebook Marketplace, they need to have following transactional order emails-

1. Order Confirmation email

2. Shipping Confirmation

3. Delivery Confirmation

4. Order Cancellation

5. Return Completion Confirmation

Also, in case of any query, a customer can reach out to the seller via customer service contact email address that is provided in the Commerce Manager.

If you answer “Yes” to all the following conditions, you will be completely eligible for Instagram Shopping:

1. Is your business located in a supported market?

2. Does your business sell physical goods?l

3. Does it comply with our commerce policies?l

4. Is your Instagram account a business account?

5. Is your account connected to a Facebook Page?

You can connect your Instagram business profile to a Facebook catalogue. You can do so by two methods:

1. Use Catalogue Manager: You can create yourself a new catalogue, or connect to an existing one.

2. Use a Facebook Partner: You can set-up your Shop through Facebook Partner

Checkout on Instagram let you offer a secure and in-app checkout through which buyers can directly make the purchases. Currently, checkout on Instagram is available for US shoppers and is rolling out to more merchants.

To leverage the checkout on Instagram, you need to configure the Commerce Manager. The Commerce Manager helps you set-up your shipping, returns and payments policies for your shop.

Checkout on Instagram is only available for mobile devices. As of now, it is just supported on Instagram App and not on the desktop.

Yes, you can easily change your HubSpot account in One click.

Data related with Line items, Products, Orders, Customer, and Abandoned Checkouts are synced from Shopify store to HubSpot.

Yes, the integration is compatible with the free HubSpot account.

The integration works with one-way sync i.e. Shopify to HubSpot.

Absolutely, but never share your credentials with others.

Order will be synced in the eCommerce Pipeline with stages, Checkout Abandoned, Checkout Pending, Processed, Shipped, Cancelled, Checkout Completed.

If you have a number of Shopify Stores, you can connect your single HubSpot account with all of your Shopify stores although you have to install our Integration in each Shopify Store.

Yes, Predefined contact can be listed into HubSpot by segmenting your costumes based on the shopify data.