OnBuy Integration Tutorial and Knowledge Base

To cancel your plan, all you need to do is just un-install the app. Uninstalling the app from your Shopify store will cancel your plan at the very moment. (No Refund will be alloted in the case)

You have to upload your products on the marketplace, there are two options to do that, either you can select and upload the Products or Upload all your products in Bulk

OnBuy uses a catalogue system so products are listed using their unique GS1 barcodes. However, there are exceptions: certain categories and products that don't require a barcode won't be part of the catalogue system. If you don't have barcodes for your products.

  • Illegal products, Counterfeit, unauthorised or unlicensed merchandise, Non-CE marked toys, Products which infringe the IPR of a third party
  • PayPal have a list of prohibited products - this can be viewed here. https://www.onbuy.com/gb/terms/seller/#schedule-2

If you enable these settings, then the selected values will be automatically synced with your store while in case of disable, automatic syncing with your store will be disabled.

To edit any information of any product, you must go through the following steps:


  1. Click on “Products” which is present on the left Navigation bar of the dashboard.

  2. Click on icon in “ACTIONS” column. Before making changes in the product information, kindly disable the syncing of that particular information from the “App Settings”.

  3. Make the required changes and then click the “Save” button.

On the Left Panel after login to the dashboard, you can see “All Products” under the “Products“. “All Products” is the place where you can see all your products along with all the product information. App user can view the details of the products such as the “Listing ID“, “Image”, “Assigned Profile”, “Title”, “Product Status”, “Inventory” etc. on the “All Products” page.

Now select the product which you want to upload from checkboxes In Bulk Actions field select Publish Listing and press the button “Action”. Now your products will get uploaded on Onbuy.

For an order to be synced in Shopify store, there must be the inventory in the product on Shopify or the product must be available in the Shopify store.

OnBuy only accept PayPal business accounts - not personal or legacy accounts. If you have a personal account, you can easily upgrade. If you don't already have a PayPal business account, it's free to set up and can be done during the sign-up process.

Once you subscribe to any of our paid plan, then only you’ll get charged. You have to confirm the payment from Shopify only then the amount will be deducted from your account. There is no automatic deduction after trial expire.

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