What is Profiling?
Profiling is a unique feature that groups the products on the basis of different attributes like title, vendor, etc. In a profile, one can assign different templates like category, tag, price, and inventory template.
What is a condition? What’s the difference between any and all conditions?
You can add a condition to include a product in a profile based on the product’s title, tag, type, or vendor. You can set one or more than one selection condition to control which products are included in a profile. Here’s an example-
Let’s say you have set the conditions for a profile-
- Product tag is equal to shirt.
- Product vendor is equal to X
- Product type is equal to casual.
- Product title is equal to mens shirt
If you select all conditions, then products are included only if they are tagged with all the above conditions. Products need to match all the 4 conditions in order for successful profiling.
If you select any condition, then products are included if they are tagged with either of the 4 conditions. Products need to match only 1 condition to be included in the profile.
How can we create a profile? Can we make changes in a profile already created?
To create a profile-
- Click add new profile.
- Enter the profile name.
- Go to category.
- Select appropriate Bestbuyca category for selected products.
- Link Shopify attributes for variation with Bestbuyca.
- Apply condition for mapping.
- Select category, inventory, and price template.
To make changes in your existing profile, go to the profiling page and click on the edit button under actions, and make the necessary changes.
What is a template?
Templates carry the information that you can use at the time the product uploads to the marketplace. The information is closely linked with the products. Depending on the nature of the products you can create multiple templates. Category, Pricing & Inventory templates ensure smooth updates of products.
How can I use a template?
Category template- It defines the category which is listed on Bestbuyca. You can choose in which category you want to upload your products from the Shopify store. Some categories have mandatory attributes while some have optional attributes that you need to fill.
Category template is mandatory in order to enlist products in the marketplace.
Price Template- You can customize the pricing of your products. Set values (either fixed or in percentages) that will mark your product’s price accordingly to the marketplace.
Inventory Template- With the inventory template you can set a threshold value- If a product reaches the threshold value, it will be automatically marked as 0 or not available in the Bestbuyca marketplace.
What are Different Order Status?
In the Orders > All orders you will get a list of all the order IDs and their status. However, on top there are status like- need to be sent, open, sent, received, cancelled, sent & autupaid and failed. Here’s what the status denotes-
Need to be sent- Orders that are successfully placed and are not shipment ready.
Open orders- Are those whose acknowledgement has not yet been done.Once they are verified, they go to need to be sent orders.
Sent orders- Orders whose shipment is done.
Received- Orders received at the shipping station from where the order was sent, shipment has been received are enlisted in received status.
Cancelled orders- orders cancelled by either sellers, customers or through the app.
Sent & Autopaid- Orders whose shipment is successful and payment has been received.
Failed- An order fails due to reasons like missing SKU or EAN. All such orders are reflected in this section.
How Can I Fetch Orders from Bestbuyca to the App?
Through fetching orders you’re fetching the data from the marketplace to process it in the app and create it on Shopify. To fetch orders-
- go to Orders > All Orders
- On the top right press the button Fetch orders.
- Please note - only those orders that have need to be sent as their status will be fetched.
How can I ship from Shopify to Bestbuyca?
To ship your orders, go to Orders > All orders, and on the top right click on the Ship Orders button. This will fetch the data from your Shopify store. If the order is shipped, we’ll update the same in the marketplace.
Please note - only those orders are synced that have need to be sent
How can I ship orders through the app?
- Click on the shipping order button under actions.
- Against an order ID who you want to ship.
- A pop-up window will open where you will fetch the shipping details and then click on send.
What are Optional Attributes?
By filling in attributes you describe your products in a better way. It’s not necessary to fill optional attributes, but we recommend you to fill them in order to have good visibility in the marketplace.
How can I import products on the app?
- Go to the product section and click on import new product.
- Select an import option from the drop down menu.
- And you’re done!
How Can I Upload Products?
You require the barcode of the products in order to upload them. Bestbuyca marketplace strictly works on EAN. Without a proper barcode, the marketplace will not accept the products.
I'm Unable to See My Products in the Application. What Should I Do?
After you’re done creating profiles, you will see them either under all products section. Only your profiled products will be listed in the marketplace and all other products will be shown in the not profiled products section.
Can I Sync My Products?
Undoubtedly you can! There are 2 ways through which you can sync your products-
- Automatic Syncing -
Webhooks does the job for you. It automatically syncs the data from your Shopify store and you just need to profile the products in order to make them live in the marketplace.
Manual Syncing - You can do manual syncing in 2 ways.
- Individual product syncing-
- Go to the product section and select the product you want to sync.
- Select bulk action from drop down menu.
- Sync from Shopify
- Click on Action.
- Bulk Product Syncing-
- Go to the product section and click on more actions.
- Click sync with Shopify from the drop down menu.
- Select product attributes that you want to sync.
- Click on the sync button & it’s done.
Will my products get duplicated if I sell them on the marketplace?
Don’t worry. If you have created a duplicate product it gets filtered during the time of syncing.
I’m getting lots of Emails, What should I Do?
We apologize to hamper your experience! We make sure to keep you updated with the recent happenings with the marketplace and with our app. In case you want to opt-out from receiving emails, here’s what you need to do-
Click on Profile and go to notifications. There you will see email subscriptions. You can untick various options and you will not receive emails regarding that topic.
However, we highly recommend you to tick the API Configurations, Feedback & Promotions & Offers option in order to stay updated with our product updates and irresistible personalized offers just for you!
How does app credit work?
Bestbuyca marketplace considers the number of SKUs instead of a single product. Here’s how app credit works -
In your dashboard, you can see SKU Import, Upload and Order credit.
SKU Import tells you how many SKUs you can import from your Shopify store into your API.
SKU Upload tells you how many SKUs you can upload in the marketplace from your app
Order credit indicates the number of orders that can be managed from Shopify through the app. If you have 500 order credits then you can manage 500 orders through the app
How to install Bestbuyca marketplace integration app?
Selling on Germany’s biggest marketplace is possible through Bestbuyca marketplace integration app. To install the app here’s what you need to do -
- Search for Bestbuyca marketplace integration app in Shopify app store and click on install.
- After installation, you will be redirected to the window where you’ll enter your Shopify store’s credentials. (If you’re not logged in to your Shopify store).
- Accept the terms and conditions.
- Click the install app button.
What are the requirements for Installing an App?
You just require a Bestbuyca marketplace account. It’s that easy. In order to create your dealer account on Bestbuyca marketplace, click here (hyperlink).
What does the app’s dashboard look like?
Our dashboard is designed with a minimalistic approach - with some clicks and navigations a user is able to do his work with ease. Here’s what our dashboard talks about -
In the home section, you will get a good glimpse of your products in terms of how many of them are uploaded, profiled and how many of them are yet to be profiled. Orders tells you the number of orders that have been sent, orders that you need to send and how many have been cancelled so far.
When you click on the profiling button, it will redirect you to the page where you can see all your profiles so far. You can create a new profile by clicking on add new profile.
Template section talks about the category, pricing and inventory template that you have used so far. In order to create a new template, click on create template in the top right corner.
Under settings you can review the product information that gets synced with the products while you auto sync them.
In short, we have designed the dashboard in such a way that users can get all the relevant data without being able to navigate anywhere else.
How Can I Manage my AutoSyncing?
If you don’t want everything to be synced, here’s what you can do -
- Go to setting > Product management.
- There under the auto sync option you can select or unselect attributes that you don’t want to sync.