GENERAL
Walmart takes maximum 6 hours in processing the feed and making it Published. Product's status will not be updated automatically on the app. To update the status of the products follow the below steps:
Product status will be updated.
Reasons for products not being imported in the app are:
Yes, the Product's SKU will be updated on Walmart by sending the SKU Override as YES. This can be done by following the below steps:
At the end upload the product on the Walmart.
Walmart doesn't allow sellers to DELETE the products from Walmart. Sellers can only Retire the products from Walmart if they no longer wish to sell the product. Follow the below steps to RETIRE the product from Walmart
This will help you remove your products from Walmart and the status of the product will update to UNPUBLISHED.
Walmart accepts following Product Identifiers:
Partial Order helps you manage your Orders in the following ways:
To enable the Partial Order, follow the below steps:
To retrieve Walmart API credentials you need to follow the below steps:
PRODUCT
Once the products are upload on Walmart.com an Item Feed is generated. You need to follow the below steps to check the feed:
NOTE: It will take maximum 6 hours in processing the feed and making products Published. If the feed is still not processed you need to send the products again to Walmart.
If the variant products are not listed as a group on Walmart.com then you must chek the Attribute Mapping of your products. You can check the Attribute Mapping in 2 ways:
From Product Edit
Above process will help you map the attributes of individual products. To map the attributes in bulk follow the below steps:
This will map the attributes of your products in bulk.
Following are the reasons for products being Unpublished and the actions that you can take to make then Published again
Products are showing under Stage state because of the following reasons
If you want to disable or remove free shipping from your products then follow the below steps:
The Integration app will automatically sync the images to the app but will not be able to pushed on Walmart.com. To do the same you need to Upload the products via app. If the updated images are not showing up on the app follow the below steps:
This will help you sync all the Shopify images to the app but to send it to Walmart you need to upload the products.
To stop the syncing of any product detail from Shopify to Walmart follow the below steps:
Now you can update the product information from the app and send the updated information on the Walmart.
ORDER
Yes, the update in inventory on Shopify will be reflected on the app and on Walmart.com.
NOTE: Walmart takes upto 30 minutes in reflecting the inventory updates on Walmart.com.
To stop the Email notification, follow the below steps:
If you don't want to manage your Orders from the app, you need to follow the below steps:
This will stop the Order management via Walmart Integration App.
There can be following reasons for Orders not showing up in the app:
PRICING
Price of the plan are negotiable up to some extent, but for this, you have to contact us. You can either
do it through the Contact Us section of the app or can email us.